Frequently asked questions

HowPets is where you get help to work out how to look after your pet. Guides on food, health, behaviour and everyday life, written and checked by vets, trainers and behaviourists. Alongside the advice, we bring you to our other services where you can register a microchip, find a rescue pet and book care when you need it.

Vets, behaviourists and trainers who do this for a living. Every guide is written or reviewed by a named expert, and their name sits at the top of the page so you can see who stands behind it. You can read about all of them on the Experts page.

No. Every guide on HowPets is free to read and you don't need an account to read it. If you go on to book something through one of our other services, you pay there directly. The advice costs you nothing, because we have spent years learning how to help pets and their people, and this is how we share it.

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Practical advice from our team, and a heads-up on the things that catch owners out. Plus heartwarming stories from our other services, and offers from us and the partners we trust. About once a month, and you can unsubscribe any time.

About once a month, and a little more if we have important updates to share with you. We don't email for the sake of it.

There's an unsubscribe link at the bottom of every email. One click and you're off the list. Nothing else changes - the guides stay free to read.

Microchip registration with Pet Database, rescue pet matching with Pet Matcher, and dog walking and pet sitting through Tailster. There is also a page on pet insurance if you want to read about what cover involves. Each service has its own page with the detail.

The advice is free to read and there is nothing to sign up for. The services are separate from one another, so you create an account with each one you use, whether that is Pet Matcher, Tailster or Pet Database. Each service page explains what it needs.

Each service page has its own frequently asked questions, covering what it costs, how it works and what happens next. You can also contact each service directly, at info@petmatcher.com, info@tailster.com or info@petdatabase.com.